Julia B.

Head of Customer Success at Circle In

Julia B. has extensive work experience in various roles. As the Head of Customer Success at Circle In, they lead a team and is responsible for the strategy and operations of the Customer Success function. Prior to that, they worked as a Senior Customer Success Manager at WORK180 and also served as a Diversity and Inclusion Strategist. Julia has a background in marketing, having worked as a Marketing Specialist at Omnii Pty Ltd and as a Marketing & HR Coordinator at Dreamy Donuts. Julia also has experience in the legal field, where they worked as a Legal Secretary at Mullins Lawyers. Julia's career also includes roles such as an Executive Assistant at JLL and an HR Coordinator at ACTION INTERNATIONAL LIMITED. Julia has a strong track record of success, with achievements such as maintaining high customer retention rates and a high Net Promoter Score in their role at Circle In.

Julia B. obtained a Bachelor's degree in Business (Marketing/HRM) from Griffith University, where they studied from 2002 to 2006. Later, they pursued an Advanced Diploma in Nutritional Medicine at the Australian Institute of Applied Sciences (AIAS) from 2012 to 2015.

Links

Previous companies

WORK180 logo
JLL logo

Timeline

  • Head of Customer Success

    September, 2020 - present