William Ribeiro

William Ribeiro has a diverse work experience spanning multiple industries. William started their career at ACCIONA in 2009 as an Air Freight Specialist, where they supervised the cargo shipping process and ensured timely delivery. At SAP, they worked as an NW/DBOS Support Engineer from 2017 to 2018, where they provided technical support and developed customer service skills. From 2018 to 2022, they served as an Ariba Network Technical Support Engineer at SAP, specializing in troubleshooting complex cases and communicating directly with customers. Currently, they are working at Circle as a Customer Support Specialist, with previous experience in the same role.

William Ribeiro attended Universidade Feevale from 2014 to 2020, where they earned a Bachelor's degree in Computer Science. In addition to their formal education, they obtained several certifications. In November 2020, they completed the "Procurement Support, Customer Solution Support and Innovation, SAP Product Engineering" certification from SAP Ariba. In October 2018, they acquired the "Communicating Across Cultures" certification from Lynda.com. Furthermore, in November 2017, they obtained the "Oracle 12c Database: Administration" certification, also from Lynda.com.