Cesar Serrano has a diverse work experience that spans across various industries and roles. Cesar is currently working at Circles.Life as the Global Director of Customer Service Operations, a position they have held since November 2022. Before that, they were the Director of Customer Service Operations at Circles MVNE Business, leading customer service operations in the Spain Product and Business Unit. Cesar has also worked at Huawei Technologies as a Carrier Software professional from December 2016 to October 2019. Prior to that, they held the role of Business Development in Spain and Portugal at SIGFOX from June 2015 to September 2016. Additionally, they worked at Telefónica Global Solutions as an M2M Business Development professional from May 2013 to June 2015. Cesar also served as the ICT & Telecom Operations Manager at Alów from June 2012 to January 2015. Other notable roles include being the Country Head of Operations at Lebara Mobile and Director de Operaciones España from November 2009 to March 2012, a Program Manager and Customer Support Engineer at Tektronix from September 2004 to October 2009 and April 2001 to September 2004 respectively, and the IT Director at GME - GARCIA-MUNTE ENERGIA from June 1999 to March 2001. Before that, they worked as a System Administrator & Production Assistant at Estudio Mariscal from October 1998 to June 1999 and as an IT Office Responsible at Coopers & Lybrand from December 1995 to December 1996.
Cesar Serrano holds a Master's degree in Electronic Systems Engineering from Universitat Ramon Llull, which they obtained from 1995 to 1998. Prior to that, they completed a Master of Science (MSc) in Telecommunication Engineering from the same university, from 1991 to 1995. In 2008, they completed an eMBA from IE Business School.
November, 2022 - present
November, 2019
Managing Director, Strategic Partnerships - Startups & Digital Natives at Microsoft
Principal Lead Program Manager at Microsoft
Sr. Director, Sales Operations | Artificial Intelligence at Microsoft
Director Support Engineering - Security Global Lead at Microsoft
Director Of Support Specialist Sales at Microsoft
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