Taffy Joan

Taffy Joan is a seasoned operations professional with extensive experience in the telecommunications and customer happiness sectors. Currently serving as a Senior Operations Manager at Circles.Life since June 2019, Taffy manages key performance metrics and supports strategic initiatives within the business unit. Previous roles include Senior Operations Associate and Operations & Customer Happiness Executive at Circles.Life and honestbee, respectively. Taffy’s career began with internships at DB Schenker, PulseActiv By SportSanity SG, SingEx, and EXEDRA Events, focusing on operational efficiency, event management, and customer engagement. Taffy holds a Bachelor’s Degree in Business Management from Singapore Management University and a Diploma in Tourism and Resort Management from Ngee Ann Polytechnic.