Jersain Pedroza Córdova has extensive work experience in various roles within the e-commerce industry. Jersain began their career as an Asesor de ventas at Grupo Martí in 2002 and later moved up to become the Gerente de operaciones de venta, where they focused on meeting company KPIs and managing inventory.
In 2013, Jersain transitioned to the role of Gerente de Operaciones E-Commerce at Grupo Martí, where they were responsible for implementing and operating the e-commerce platform. Jersain ensured inventory control, managed customer service, and oversaw content management for product pages.
From 2018 to 2020, Jersain worked as the Gerente de proyectos y nuevos productos ecommerce at Grupo Martí, where they played a vital role in defining and designing new challenges for the company's e-commerce business. Jersain was involved in various aspects such as product content, customer service, payment methods, logistics, omnichannel strategies, marketplaces, conversion rates, and data analysis.
In 2020, Jersain joined Tekmovil as the eCommerce Ops and Payments Manager - Americas Region. In this role, they were responsible for overseeing the entire operation, payments, and new projects for the company's e-commerce platform representing brands like Xiaomi, Bang & Olufsen, and Kodak. Their responsibilities included logistics, fulfillment, last-mile delivery, customer service, and cross-channel sales.
Jersain's most recent position is as the Product Owner Payments Service at Círculo de Crédito, starting in 2022. Further details regarding this role have not been provided.
Jersain Pedroza Córdova pursued their education in a chronological manner. In 2014, they attended Escuela Bancaria y Comercial and completed a Diplomado in Habilidades Gerenciales, with a focus on the Retail industry. In 2019, Jersain Pedroza Córdova enrolled at Universidad Latinoamericana, S.C. and pursued a Licenciatura degree in Administración y gestión de empresas, general. Jersain successfully completed their degree in 2022. Alongside their degree, they also attended the eCommerce Institute in 2020, where they participated in the Ciclo eManager workshop, specializing in eCommerce.
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