Paolo Raphael

Paolo Raphael currently serves as a Program Management Office Analyst at the Cybersecurity and Infrastructure Security Agency since November 2022, where expertise in cross-functional collaboration and executive communication has led to significant improvements in operational processes. Prior experience includes roles as an Administrative Specialist at the same agency, enhancing administrative efficiency and resolving substantial discrepancies, as well as positions at the U.S. Army Operational Test Command and the Internal Revenue Service, where management of operations projects resulted in improved reporting accuracy and oversight of front-line managers. Educational qualifications include a Master of Science in Health Administration and a Bachelor of Science in Health Services Management, both obtained from Trident University International.