Alejandro Bourg

Alejandro (Alex) Bourg currently serves as the Global Lead of Customer Success for Cybersecurity at Cisco, overseeing a team focused on User Protection, Cloud Protection, and Breach Protection, with an emphasis on enhancing customer security outcomes. Prior roles at Cisco include Global Sr Director Customer Success and Global Director Customer Success, where responsibilities centered on retention, growth, and supporting major enterprise clients. Earlier experience includes leadership positions at Juniper Networks, Aspect Software, Nortel, and Ringer S.A., with a strong focus on sales and customer interactions in technology and telecommunications. Alejandro holds an MBA from the University of Miami, a postgraduate degree in Telecommunications from the University of Buenos Aires, and an Electrical Engineering degree from Instituto Tecnológico de Buenos Aires.