Alvin Clark is an experienced professional in account management and customer success, currently serving as a Mid Market Account Manager at Cisco since November 2018. With a background in collaboration sales and customer success management, Alvin has successfully managed a $16M ARR book of business, achieving notable performance metrics including a 1.9% churn rate. Previous roles include Cisco Engagement Representative at RAY · ALLEN INC., and Team Lead/Data Analyst in Customer and Partner Services at Cisco. Alvin also holds experience in data analysis and account management from positions at Advance Auto Parts, Novella Clinical, GSK, INC Research, Washington Nationals, and Navy Federal Credit Union. Alvin holds a Certificate of Completion in Information Technology System Administration from MyComputerCareer.
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