Ben Lundberg is a Technical Support Operations professional currently leading a team at Cisco, focusing on Security and Observability products. With extensive experience in Global Leadership, Product Supportability, and Incident Management, Ben has previously held senior roles at companies such as Splunk and NICE Ltd, managing teams to deliver exceptional technical support. Ben is known for their strong blend of business and technical skills, fostering collaboration and enabling teams to thrive in dynamic environments. Prior to their current role, Ben also worked at JPMorgan Chase, where they contributed significantly to operational efficiencies.
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