Ed Sowden is a commercially focused Customer Success Leader currently serving as a Senior Leader at Cisco, where they lead the Splunk EMEA Customer Success Executive team responsible for a significant customer baseline. Previously, Ed held roles at Splunk and Cornerstone OnDemand, leading teams across Europe and achieving notable metrics for customer retention and satisfaction. Ed's accomplishments include winning EMEA Employee of the Year and managing strategic accounts for renowned organizations. Additionally, they contribute to youth development as a Rugby Tots Coach. Ed holds a background in Economics, IT, Geography, and Media Studies from Reigate College.
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