Harvinder Singh

Harvinder Singh is a seasoned professional with extensive experience in managing Service Delivery for Contact Centre Technology across India and Africa, currently serving as High Touch Operations Manager at Cisco since June 2025. Prior roles include Service Delivery Manager at Avaya from January 2019 to June 2025, where responsibilities encompassed overseeing service delivery for major telecom providers, directing customer engagements, and managing Service Level Agreements. Harvinder's career began at Nortel Networks in March 2006, transitioning to Avaya post-acquisition in 2009, and has since held various leadership roles at Avaya, DXC Technology, and Hewlett Packard Enterprise. Harvinder holds a B.Tech in Engineering from MMEC Mullana, completed in 1999.