Hector Estrada is a seasoned professional with extensive experience in contact center solutions and technology consulting. Currently serving as a Collaboration Sales Specialist at Cisco since February 2022, Hector has previously held roles at 8x8 as an Enterprise Account Executive, and at Genesys in various capacities including Account Executive and Consulting Sales Director. Hector has a proven track record of partnering with enterprise customers to implement technology strategies that align with business objectives, focusing on cloud transformation and performance optimization. With a strong technical background, Hector has effectively managed both new and existing business while achieving substantial growth in contact center practices during tenure at Mindsight. Beginning a career as a Senior Consultant at Eloyalty, Hector has developed expertise in VoIP and voice technologies through various roles, further solidified by a Bachelor’s degree in Management Information Systems from Northern Illinois University.
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