Hope Ferguson

Director Customer Experience

Hope Ferguson has over 20 years of financial and strategic experience in technology and energy sectors, with over 15 years at Cisco in various leadership roles, including Director of Customer Experience and Sr. Manager. Responsibilities at Cisco encompassed financial guidance, forecasting, budgeting, and collaboration across multiple departments to enhance sales and profitability, particularly within the Federal and Public Sector markets. Previous positions include Senior Financial Analyst at Progress Energy and IBM Global Business Services, where significant contributions included budget management and revenue forecasting. Hope holds a Bachelor of Science in Accounting from North Carolina State University.

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