Jim Lien is a seasoned technology and operations executive with a distinguished career in both the US Army and Cisco. Jim served nearly 30 years in the Army, holding key roles such as Colonel, Commander of the 16th Signal Battalion, and Executive Officer to the Army CIO/G6. At Cisco, Jim held several leadership positions, including Vice President of Customer Experience Americas, where they spearheaded multi-billion-dollar delivery programs and drove technology transformations for federal agencies. Jim earned a Master of Strategic Studies from The United States Army War College and continues to enhance their expertise through various advanced military courses.
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