João Marques is a Senior Manager of Customer Experience for EMEA at Cisco, bringing over 20 years of experience in the IT and Telecommunications sector. They have successfully led large multi-cultural teams of up to 300 employees across Europe and India, focusing on customer success and business transformation. Previously, João held key roles at Colt Technology Services and Anova, where they expanded customer engagement and operational capabilities. João holds a Master's degree in Electrical Engineering from Universidade Nova de Lisboa and a Post Graduate degree in Management from Iscte - Instituto Universitário de Lisboa.
Location
Lisbon, Portugal
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