Manish Jain

Manish Jain is a Senior Director of Customer Experience in the Services Organization at Cisco Systems, where they lead Services Product Management for Mass Scale Infrastructure solutions and the Service Provider segment. With over 30 years of global experience, they have a proven track record in business growth, solution incubation, and customer transformation programs. They previously built and led a Professional Services Practice for Cloud and Automation with an annual business exceeding $300 million. Manish's career spans significant roles at renowned companies such as Bell Labs, Fujitsu, and Telcordia, and they hold a Bachelor's degree in Engineering as well as a Mini-MBA from McKinsey.