Murtada Sharif

Murtada Sharif is a Major Incident Manager currently employed at Cisco, specializing in High Touch Operations. With 11 years of versatile experience in IT and telecommunications, Murtada previously worked as an ITSM and Major Incident Manager at STC, where responsibilities included managing high-severity issues and coordinating incident resolution efforts. Murtada’s career began at Saudi Intelligent Solutions as an Incident Handler, and they earned a Bachelor's degree in Telecommunications Engineering from Malaysia University of Science and Technology.