Nandha Kumar is a leader in Customer Delivery at Cisco with over 13 years of experience in the ICT sector. Known for challenging existing business paradigms and fostering customer satisfaction, Nandha has executed successful strategies that resulted in significant service delivery improvements and contract renewals valued at 1M USD. Previously, as a Manager in Change Management at Ericsson, Nandha spearheaded a transformative initiative regarded as a major turnaround in customer experience, significantly reducing safety incidents. Nandha also contributed to Lean Six Sigma programs, yielding cost savings of about 3M USD during their tenure as an Operations Specialist. Nandha holds a BE in Electronics and Communication Engineering from Mepco Schlenk Engineering College.
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