Raj Ramarao

Raj Ramarao is a Senior Director of Customer Success at Cisco Systems, where they lead a globally dispersed team dedicated to empowering customers in security, networking, and data center architecture. With a focus on customer obsession, growth, and mentoring, Raj has successfully driven organizational transformation and achieved significant increases in product usage and upsell opportunities. Previously, they served as Director of Professional Services, where they enhanced revenue and customer satisfaction through innovative strategies and team management. Raj also holds a Bachelor in Engineering in Electronics and Communications from Bangalore University and has extensive experience across multiple roles in customer success, professional services, and product management.