Ryan Lacey

Ryan Lacey is an experienced leader in customer success and account management with a strong track record in various industries. Currently serving as the Director of Customer Success, Advanced at Energage, Ryan leads a team responsible for approximately 1,000 mid-market customers. Previous roles include Director of Account Management at MakerSights, where Ryan managed global accounts including Nike and Adidas, and implemented impactful strategies to enhance team alignment and business reviews. At LeanData, Inc., Ryan developed a segmentation strategy and led a team of Customer Success Managers to optimize customer engagement. Additionally, Ryan has held roles at Medrio, SalesLoft, CloudTags, The Creative Group, and Clickscape, consistently driving customer satisfaction and business growth throughout a progressive career that began with a BA in Sociology from Emory University.