Scott Veibell is a Senior Manager at Cisco, where they manage the Escalation "Expert" support engineers for all Unified Communication technologies within Cisco's Technical Assistance Center (TAC). With a career at Cisco that began in 1995, Scott has held various roles, including Director of Engineering and Manager of Technical Support, contributing to technical support and leadership in engineering sustaining activities. They served as a Captain in the US Army’s Combat Engineers from 1982 to 1985 and worked as a Manufacturing Engineer at Texas Instruments Defense Systems prior to joining Cisco. Scott holds an MBA in Management from Amberton University and dual Bachelor's degrees in Mining and Mineral Engineering from the University of Idaho.
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