Sebastian Bugaj is a Principal Product Manager for Digital Customer Support at Cisco, where they define product vision and strategy while collaborating with cross-functional teams to deliver the product roadmap. With a background that includes roles as a Senior Product Manager and Product Owner, Sebastian has extensive experience in managing backlogs and driving Agile practices in product development. Previously, they worked as a Scrum Master at Ericpol and Nokia, where they supported the self-organization of teams and facilitated multi-team projects. Sebastian holds a Master's degree in Electronics and Telecommunications from AGH University of Science and Technology.
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