Steve Dock

Steve Dock is an experienced marketing professional currently serving as the AI, Assurance and Observability Services Marketing lead at Cisco since January 2019. In this role, Steve focuses on driving customer success through Cisco's professional services aimed at improving assurance and observability solutions. Previous roles at Cisco include Marketing Manager for Global Customer Experience and Global Partner Marketing, where Steve emphasized proactive and predictive business outcomes for partners. Prior to Cisco, Steve held positions at NC State University as a Consumer Innovation Scholar and Customer Experience Researcher, contributing to marketing research projects for corporate partners. Steve’s earlier career includes roles in the pharmaceutical industry, with significant experience in medicinal chemistry and peptide drug discovery while at GlaxoSmithKline and AstraZeneca. Steve holds an MBA in Marketing Research from North Carolina State University, alongside degrees in Pharmaceutical Chemistry and Chemistry from Lehigh University and Colorado State University, respectively.