Thao-Van Thai, MBA, is currently a Senior Business Operations Manager with extensive experience in service delivery, data analytics, customer success, and project management. Previously, Thao worked with Cisco, where they held several roles, including Delivery Manager for Asset Management, overseeing teams and managing multi-billion dollar asset migrations. Thao's background also includes consulting on operational processes for public sector clients, as well as previous positions in accounting and human resources. Thao has a dedicated commitment to continuous learning, holding multiple degrees from North Carolina State University and the University of North Carolina at Chapel Hill.
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