Zack Taylor has over 25 years of experience in strategic communications and business development within the technology and telecommunications sectors. Currently serving as Director of Strategic Communications for the Cisco Contact Center business unit since 2009, Zack also held roles such as Business Development Manager and Director of Strategic Communications for Customer Journey Solutions at Cisco. Prior experience includes serving as Director of Solution Sales at Avaya from 2000 to 2008 and as Global Account Manager for Financial Services at AT&T from 1985 to 1995. Zack's educational background includes an MBA from Ashland University, a BS in Marketing and Advertising from Bowling Green State University, and various management studies at prestigious institutions including London Business School and the University of Michigan's Ross School of Business. Additionally, Zack is a Certified Net Promoter Associate in Customer Loyalty Dynamics from Satmetrix.
This person is not in the org chart
This person is not in any teams
This person is not in any offices