Melissa Bronzite is a seasoned professional with extensive experience in customer success and account management across various industries, including media intelligence and technology. As Account Director at Cision since September 2022, Melissa manages accounts to ensure exceptional customer experiences by resolving issues and collaborating with internal departments. Prior to this role, Melissa served as Senior Customer Success Manager at Xace, focusing on payment solutions for the online gaming sector, and as EMEA Customer Success Director at Acoustic, where Melissa guided enterprise clients through significant organizational changes. Melissa's tenure at IBM as Enterprise Customer Success Director enabled the integration of advanced marketing solutions, while previous roles at ChannelAdvisor, Groupon, and reed.co.uk showcased expertise in business development and customer engagement strategies.
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