Melissa Williams Ed.s

Melissa Williams, Ed.S has a diverse and extensive work experience. Melissa currently holds the position of Client Relations Manager at Cision, where they started in November 2022. Prior to that, they worked as a Customer Success Manager at RecastSuccess starting in August 2022. Melissa also served as a Member at RevGenius beginning in June 2022.

From 2016 to 2022, Melissa worked at W&W Hauling LLC as a Customer Success Advocate. In this role, they were responsible for corresponding with key customer stakeholders, resolving escalations, and identifying business gaps to create customer-focused solutions.

Melissa's previous experience includes working for DE SOTO PUBLIC SCHOOL DISTRICT 73 from 2007 to 2019. During their time there, they held various roles such as a Teacher - Computers and Yearbook Publications, where they successfully redesigned the Yearbook program, increased staff participation, and implemented various technology initiatives. Melissa also worked as a Teacher - Science, where they revitalized the middle school science department and achieved significant improvements in student mastery of science.

Before joining DE SOTO PUBLIC SCHOOL DISTRICT 73, Melissa worked as a Teacher at Northwest R1 School District from 2004 to 2007. In this role, they analyzed student data, collaborated with staff members, and ensured a safe learning environment.

Early in their career, Melissa served as a Research Technician at Washington University School of Medicine in St. Louis from 1999 to 2001.

Overall, Melissa Williams, Ed.S has a strong background in client relations, customer success, teaching, and research, showcasing their versatility and expertise in various industries.

Melissa Williams, Ed.S has a diverse education history. Melissa completed their Ed.S in Teacher Leadership at Walden University from 2013 to 2015. Prior to that, they pursued another Ed.S degree in Educational/Instructional Technology at Walden University from 2011 to 2013. Melissa also holds a Master's degree in Secondary Education and Teaching, which they obtained from Missouri Baptist University from 2003 to 2006. Melissa's undergraduate studies were focused on Biology/Biological Sciences, General, where they earned a Bachelor of Science (B.S.) degree from Maryville University of Saint Louis between 1995 and 1999. Additionally, Melissa has obtained various certifications to enhance their skills and knowledge. Melissa completed a SQL Crash Course from CoRise in November 2022, a Recast Customer Success Bootcamp from RecastSuccess in October 2022, and achieved the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in March 2022.