Cisive
Val Franco is an experienced Information Technology professional currently serving as the Information Technology Site Lead and IT Support Desktop Associate II at Cisive since November 2023. Responsibilities include leading office buildout projects, managing local continuous improvement initiatives, overseeing site management collaboration, and ensuring effective ticket handling through the Manage Engine system. Previous roles include IT Services Specialist and Information Technology System Administrator at Genesys from June 2020 to November 2023, as well as positions at Reed Elsevier Philippines and TeleTech Philippines, where technical support and system administration were key responsibilities. Val began a technical career as a General POS Technician for a pharmaceutical company, contributing to the development of a POS system for pharmacies. Educational background includes a Bachelor's Degree in Information Technology from Quezon City University, completed in 2014.
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Cisive
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Cisive is a global provider of compliance-driven human capital management and risk management solutions. Our core onboarding and pre-employment background screening offering provides clients with a streamlined, high-quality, and regulatory compliant solution. Comprehensive services include background screening, vendor/contractor screening, executive screening, drug testing, fingerprinting, paperless onboarding and electronic Form I-9/E-Verify solutions.