At Citadel Insurance Services, LC, we take care of the ones other companies overlook.

In 2008, David Johnson co-founded Citadel in his basement with Anthony Eardley, a career insurance professional. Despite not having previous experience in the insurance space himself, Johnson was intrigued by the niche businesses that needed coverage but didn’t have good places to get it. Today, Citadel has written over $100 million in gross written premium by protecting unique industries, including transportation, nutraceuticals, decorative artisans, and home inspectors.

But Citadel’s commitment to caring for the little guy doesn’t end with its customers. It extends to its employees and partners, too. With its commitment to education, integrity, and growth, Citadel strives for its staff and supporters to grow with the company. With us, you’ll find not just a workplace but a culture that seeks to problem solve and innovate its way to shared success. Join us as we trailblaze towards new and greater milestones.

Find and create insurance solutions for others while discovering and developing yourself. We pride ourselves in opportunities for intellectual and professional advancement through licensure, certification, and training. More than 1 in 10 of our staff have achieved the Certified Insurance Counselor (CIC) designation from the National Alliance for Insurance Education & Research. And many employees have gained meaningful experience working on new and exciting programs or products. Learn about some of the incredible insurance initiatives our team is engaging in on our website.

Insurance

Citadel Insurance Services

Citadel Insurance Services' headquarters in Lehi, United States

Anthony Eardley

Michael Garofalo

Jolene Day-Weston

The Sales and Business Development team at Citadel Insurance Services is responsible for identifying and cultivating new business opportunities within unique and underserved markets. This team works on developing strategic partnerships, enhancing client relationships, and ensuring the company's growth through innovative insurance solutions. Their roles include overseeing sales initiatives, managing accounts, and driving the expansion of Citadel's niche insurance offerings to meet the diverse needs of the company's clientele.

Sales and Business Development

The Underwriting and Program Management team at Citadel Insurance Services specializes in evaluating and selecting risks, setting appropriate premium rates, and managing comprehensive insurance programs tailored to niche markets. This team works on designing and implementing innovative insurance solutions for unique industries, ensuring coverage for clients overlooked by other companies. Key team members drive program development, oversee gig and embedded products, and lead specialized initiatives like Fedguard, ensuring consistent growth and excellence in customer relations and program efficiency.

Underwriting and Program Management

The Corporate & Administrative team at Citadel Insurance Services plays a critical role in ensuring the smooth operation and strategic growth of the company. This team is responsible for managing financial operations, maintaining and optimizing the company's IT systems, and overseeing human resources functions. They ensure financial accuracy, support technology initiatives, and foster a positive work environment, all of which contribute to the company's mission of providing exceptional coverage to niche businesses and supporting employee growth.

Citadel Insurance Services

Org chart

Teams

Sales and Business Development

Underwriting and Program Management

Corporate & Administrative

Offices

Citadel Insurance Services

Org chart

Teams

Sales and Business Development

Underwriting and Program Management

Corporate & Administrative

Offices

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