Kath Harkin

Kath Harkin has over 15 years of experience in contact center management and sales leadership. Currently serving as Senior Contact Centre Manager at Citation Professional Solutions since September 2008, Kath has demonstrated expertise in overseeing operations and enhancing customer service. Prior to this role, Kath was employed as Sales Manager at CPM UK from January 2004 to September 2008, where responsibilities included driving sales performance and managing teams.