Citi Bike is a public bicycle sharing system that serves parts of New York City. The bike sharing system consists of a fleet of specially-designed, very durable bikes that are locked into a network of docking stations sited at regular intervals around a city. The bikes can be rented from and then returned to any station in the system, creating anefficient network with many possible points and combinations of departure and arrival. With thousands of bikes at hundreds of stations, Citi Bike is available for use 24 hours a day, all year around. Citi Bike is operated by NYC Bike Share LLC, a wholly-owned subsidiary of Alta Bicycle Share.

Group Buying

Citi Bike

Jay Walder

Marc Berthoumieux

Edward Broadaway

Kimberly Griffin

Jay Billups

Garrett Gunzin

London Hoilett

Dylan Felix

The Operations Support team at Citi Bike is responsible for ensuring the smooth functioning of the bike-sharing system. This includes managing daily operations, addressing member inquiries, coordinating bike maintenance and repairs, and optimizing station logistics to enhance user experience. They play a critical role in monitoring system performance and implementing efficient processes to support the overall mission of providing reliable and accessible bike-sharing services throughout New York City.

Operations Support

Operations Support

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Team members