Aida Rosales Casco

Aida Rosales Casco currently serves as the MCA HUB MX VP Governance and Controls at Citibanamex, delivering training on risk and control subjects and promoting a culture of operational risk awareness. Aida's previous roles include consultant positions at Infosys and organizational development consultant at BBVA México, focusing on strategic planning and documentation standardization. Aida has significant experience in operational risk management at Seguros Monterrey New York Life, implementing nationwide training strategies, as well as process improvement initiatives at AIG Insurance and HSBC Mexico. Additional expertise includes leading Six Sigma projects at Mabe and supporting change management at Servicio de Administración Tributaria. Aida holds a Master's Degree in Organizational Development and multiple certifications in change management and executive coaching.