Alan B.

Alan B. is the Head of Asia South and JANA Clusters International Technology Controls at Citi, where they manage Technology Controls in a First Line of Defence unit supporting multiple Asia-Pacific regions. With extensive experience in People Management, Operational Risk Management, Cyber and Information Security, and Business Process improvement, Alan has presented at senior management forums across several countries and engaged with regulatory bodies. Their educational background includes degrees in Psychology, Political Economy, Law, and an MBA in Professional Accounting. Currently, Alan is researching heuristic biases related to human errors in manual processing and automation.