Alejandro P. is a seasoned Digital and Data Manager with over ten years of experience specializing in digital transformation and strategic business advisory. Currently serving as the Global Head of Service & Operations Data Analytics Factory at Citi, Alejandro leads global teams to optimize service delivery through innovative data-driven solutions. They are also a lecturer in innovation and digital business models at INALDE Business School, contributing to the development of middle management programs. Previously, Alejandro held key roles at Citi, including Data Management & Analytics Manager and Regional Service Business Architect for Latam, where they implemented data-driven initiatives to enhance decision-making and customer experience. Alejandro holds an MBA from INALDE Business School, further solidifying their expertise in business management.
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