Alexandra Kotenko is a seasoned professional in Credit and Card Operations, currently serving as Senior Vice President. With extensive experience at Citi from 2009 to 2015, they held key leadership roles including Head of Customer Service Operations and Head of Credit and Card Operations, overseeing various operational units. Prior to that, they advanced through several positions at Citibank Russia, ultimately managing teams and improving customer service processes within the retail banking and credit card sectors. Alexandra holds a degree in Economy and Management from Moscow State University of Transport, earned in 2005.
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