Bailey Dava is a seasoned BPO leader with experience dating back to 2001, currently serving as Vice President of Vendor Management at Citi since 2021. Previously, they held various roles in outsourcing and vendor management at companies including BDO Unibank, Clearwire, HGS - Hinduja Global Solutions, Convergys, and VXI Global Solutions, LLC. With a strong background in operations management and a commitment to customer satisfaction, Bailey has effectively synergized teams across the financial services industry.
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