Balaji CH

Balaji CH is an Assistant Vice President at Citi, specializing in Global Batch Management Services for Level-III Distributed and Mainframe platforms. With over 13 years of experience in IT infrastructure services, Balaji has held roles ranging from Production Support to Shift Lead, managing teams and overseeing batch management operations. Previously, Balaji worked at companies such as Cognizant Technology Solutions, BB&T, and TCS e-Serve International Ltd., and holds a Master’s degree in Business Administration from the University of Madras. Balaji's expertise includes batch scheduling, production job management, and implementing process improvements to enhance service quality.