Bart Martens

Bart Martens is a seasoned contractor with extensive experience in operational risk management across various corporate cultures in Europe, Latin America, and the US. Currently serving as the Head of Operational Risk Management Policy Framework at Citi, Bart has successfully revised the ORM Policy Framework and implemented comprehensive training content. Bart previously held the position of Head of Fraud Risk Management Policy Framework at Citi, where they redesigned policies and achieved a regulator's review with zero observations. Their educational background includes a BA in Macro-economics and a Chartered Accountant degree from the Universiteit van Amsterdam, along with executive training in Enterprise Risk Management.