Ben Rayner is the Head of Analytics and Process Optimisation at Citigroup, a position held since 2021. Previously, Ben served in various leadership roles at Citi from 2009 to 2015, including Head of Strategy and Implementation for FX and Local Markets Operations, and Head of Innovation and Productivity for Global Capital Markets Operations and Technology. Before joining Citi, Ben worked as a Continuous Improvement Manager and Project Manager at JPMorgan Chase from 2004 to 2005, focusing on merger integration, outsourcing, and process improvement programs.
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