Bernardo Jimenez is currently a Chatbot/AI Technology Manager at Citi, where they focus on integrating advanced technology to enhance business performance. Bernardo's career includes significant roles such as Contact Center Technology Manager and IP Network Services Technology Manager at Citi from 2008 to 2018, and Network Security Engineer at both ThruPoint and Micro to Mainframe (Pty) Ltd between 1996 and 2000.
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