Billy Charles is an ambitious professional with 17 years of proven work experience in business value creation through effective leadership and change management strategies. Currently serving as VP and Senior Manager in the APAC PMO at Citi, they previously held roles including Transformation Director at The Energy Source and Finance BPO Manager at DHL Global Forwarding. Billy has a strong background in project management, operational leadership, and process optimization, supported by a BSc in Computer Studies and various certifications in project management and Lean Six Sigma. Their career includes notable achievements in implementing transformative solutions and managing successful transitions across multiple countries and regions.
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