Cece Corbett

Cece Corbett is an accomplished professional with extensive experience in process reengineering and workforce management at Citi, where tenured since November 1997. Currently serving as a Reengineering Senior Process Lead, Cece is instrumental in business transformation, simplification, and risk reduction initiatives. Previously held the title of Vice President for Workforce Management and Operations, overseeing national staffing and capacity planning for the NA Cards Collections team. Additionally, Cece was a Senior Vice President at Citibanamex from July 2018 to May 2024, focusing on capacity planning and the development of advanced contact center dialer strategies for collections.