Darrell Devine is a Senior Vice President and Global CitiService® Technical Servicing Group Manager with over 25 years of experience in servicing and operations. Darrell has led various operational teams and servicing centers at Citi since 2009, focusing on technical support, project management, and operational enablement. A Bachelor’s degree in Marketing was earned, and Darrell is currently an MBA candidate, set to graduate in May 2026. Additionally, Darrell is Greenbelt certified and specializes in areas such as call center management, organizational reengineering, and resource management. Prior roles include an Assistant Manager at Lillian Vernon and a Senior Vice President at Bank of America.
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