David Glennon is the Head of Client Experience EMEA, bringing over 20 years of financial services expertise across various banking sectors and life and pensions. Previously, they held the position of Vice President at Citi, where they focused on implementation strategy and vendor management. David has managed high-performance teams of over 75 staff and has achieved numerous awards for exceptional customer service. Their educational background includes multiple certifications in management, banking operations, and Lean Six Sigma.
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