Dhirendra Kumar is currently an Assistant Vice President in Banking Operations at Citi, focusing on the AML KYC unit, with over 16 years of experience in operations management, process transitions, and client management. Previously, Dhirendra held roles at Infosys BPO and Infosys BPM, managing operations teams and participating in significant process improvement projects. Dhirendra possesses a post-graduate degree in international business and has been recognized for excellence in both academic and professional environments. Their expertise includes deep knowledge of mortgage underwriting, retail banking operations, and compliance in financial crime prevention.
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