Don Glacken is an experienced Sr. Program Lead specializing in complex IT programs and initiatives. They began their career as a System Analyst at Ohio National Financial Services before taking on the role of Enterprise Business Analyst at Fifth Third Bank from 1997 to 2007. Since 2007, Don has served as a Senior VP - IT Project/Program Lead at Citi, where they currently manage the Agile Transformation Program for the Global Consumer Technology's Demand and Release team, focusing on enhancing legacy processes to achieve full agile compatibility.
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