Don Thatcher is a Senior Process Engineer and Vice President at Citi, where they lead enterprise process optimization and automation initiatives. Don has previously served as a Global IT Operations Supervisor at Konica Minolta and held multiple roles in IT support and management at both Danka Office Imaging and Nielsen. Don's career is marked by a focus on enhancing technology operations, delivering projects on time and under budget, and improving customer satisfaction through innovative problem-solving. Currently, Don is pursuing a Bachelor's degree in Business Systems Analysis from Rasmussen College-Florida.
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