Greg Patchan is a dynamic process and operations improvement manager with over 20 years of experience in financial and manufacturing operations. They hold an MBA from Virginia Polytechnic Institute & State University and have been recognized as a subject matter expert in process improvements and transformation projects. Currently, Greg works at Citibank NA as the Branch Workforce & Service Process Program Manager, SVP, where they focus on transforming branch staffing models to meet contemporary client demands. Previous roles include managing global HR systems operations and leading various engineering initiatives across multiple industries.
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