Helen Faherty

Helen Faherty is a Senior Vice President at Citi Commercial Bank, where they focus on enhancing client experiences through digital innovation and transformation. Previously, Helen served as VP of Client Experience & Transformation at Citi, leading initiatives that drive digital solutions and improve operational efficiency. Helen's background includes roles as a Proposition Manager at Bank of Ireland and a Logistics Analyst at Microsoft, where they developed strategic solutions through data analysis and customer insights. With a strong academic foundation, including a Master's in Business Studies from the National University of Ireland, Helen is dedicated to merging customer insights with business strategy, ultimately aiming to exceed client expectations.