Herwin possesses extensive experience in the financial sector, with a prominent tenure at Citi from December 2013 to the present, where roles include Core Cards Product Head, Customer Engagement & Anti-Attrition Head, and various positions within the Cards & Loan Business Portfolio, culminating as VP. Prior to this, Herwin served as a Sales Performance Manager at Standard Chartered Bank from November 2012 to November 2013 and as a lecturer at Bina Nusantara University from September 2008 to December 2013. Educational credentials include a Magister Management in Business Management and a degree in Information Technology from BINUS University, completed between 2004 and 2009.